On Friday, a gunman took the lives of 86 people on Norway’s Utoya Island. It’s an unspeakable tragedy—yet the damage may have been far worse if not for the heroic acts of Marcel Gleffe, a German tourist who was camping on the mainland nearby when the shots began to ring out.

At first, he thought the sounds might have been fireworks—but when he saw the plumes of smoke from the gunfire, he knew that the situation was deadly. Even so, he didn’t hesitate to get involved.

Gleffe raced his motorboat over to the island, where he found a group of people in the water. Some of them had already been shot, and were in serious condition. He threw out life jackets, and helped as many of them as possible climb into his boat to return to the mainland, taking those with the worst injuries first.

Police hadn’t responded yet, so Gleffe was the first rescuer on the scene. He made four or five trips before the police arrived and told him they no longer required assistance.

Gleffe knew that the gunman was still roaming the island when he made his rescue missions, but he was prepared to risk his own life to save as many people as he could. Altogether, he rescued 30 people.

“I just did it on instinct,” he told the Telegraph. “You don’t get scared in a situation like that, you just do what it takes. I know the difference between fireworks and gunfire. I knew what it was about, and that it wasn’t just nonsense.”

Source: Gimundo

A wonderful emotion to get things moving when one is stuck is anger. It was anger more than anything else that had set me off, roused me into productivity and creativity.
Mary Garden

Acting in anger and hatred throughout my life, I frequently precipitated what I feared most, the loss of friendships and the need to rely upon the very people I’d abused.
Luke Ford

Allowing children to show their guilt, show their grief, show their anger, takes the sting out of the situation.
Martha Beck

Although you may spend your life killing, you will not exhaust all your foes. But if you quell your own anger, your real enemy will be slain.
Nagarjuna

Anger and hate against one we love steels our hearts, but contempt or pity leaves us silent and ashamed.
Edgar Rice Burroghs

Anger and jealousy can no more bear to lose sight of their objects than love.
George Eliot

Anger becomes limiting, restricting. You can’t see through it. While anger is there, look at that, too. But after a while, you have to look at something else.
Thylias Moss

Anger begins with folly, and ends with repentance.
Beverly Sills

Anger cannot be dishonest.
Marcus Aurelius

Anger is a great force. If you control it, it can be transmuted into a power which can move the whole world.
William Shenstone

Anger is a manifestation of a deeper issue… and that, for me, is based on insecurity, self-esteem and loneliness.
Naomi Campbell

Because society would rather we always wore a pretty face, women have been trained to cut off anger.
Nancy Friday

Don’t get the impression that you arouse my anger. You see, one can only be angry with those he respects.
Richard M. Nixon

For me music is a vehicle to bring our pain to the surface, getting it back to that humble and tender spot where, with luck, it can lose its anger and become compassion again.
Paula Cole

1 - Freeze. Whenever you find yourself faced with a potentially tense situation, be it someone is growing angry with you, or you’re part of a group where things are spiraling out of control; the first thing you need to do is freeze. Don’t move. Don’t speak. Simply halt whatever it is you’re doing. Any actions you take or words you speak will be nothing but a gut reaction to the situation at hand. Neither will generally make the situation better.

2 - Think. Once you’ve frozen yourself, start thinking about the situation. What’s causing the situation to be tense? What part have you played? What are the implications for any words you may say, or actions you may take? How important is it that you deal with the situation at all? Is it possible you could simply walk away? Think about the whole situation. Think about how you might reduce the tension without coming off as weak. Think about what someone with a level head might do. In short, give yourself time to think the whole thing over before you do or say anything.

3 - Examine. Mentally list all of the options you’ve thought about. Do this logically, pushing your emotions aside. Things will almost always work out better for you if you consider your options in a clear light. Discard any options that you know in your heart will only add fuel to the fire. Think about all your options.

4 - Decide. Once you’ve thought about the situation logically, choose among the options that will create the best outcome for you. It’s important that your decision is based on what you believe is best for you,

Disappointment is the feeling that results when someone is let down or left with unfulfilled expectations. It can be something as simple as being stood up for a lunch date or as serious as a being deserted by a friend in the darkest hour of need. If not dealt with in an appropriate manner, disappointment can lead to bitterness and a host of other damaging emotions and behaviors.

Recognizing Disappointment

The world we live in is far from perfect and disappointment is easy to recognize. It manifests as a hollow feeling inside; the feeling of being let down and even betrayed. Feelings of hurt, disbelief and shock often accompany disappointment and the stronger the relationship to the person involved, the greater the disappointment.

Understanding Disappointment

Disappointment is a natural reaction, a normal response to being let down, especially by those who seemed trustworthy. In fact disappointment can be described as a breach of trust; the failure to fulfill a promise or an expectation. It is not something that should be laughed off or disregarded but rather something that needs to be worked through until healing comes.

Dos and Don’ts

· Don’t be eager to make new plans, change jobs or cut off relationships

· Don’t lay the blame entirely on the other person

· Don’t lash out and try and inflict pain as revenge

· Don’t say “I don’t care” when you really do

· Don’t assume that you know the whole truth behind what happened

· Don’t allow disappointment to develop into bitterness

· Do ask questions and try and understand the situation better

· Do examine your actions and see if you contributed in any way

· Do talk it over with a friend or counselor

· Do offer forgiveness even if it is not warranted

Long Term Effects of Disappointment

Repeated disappointments or even one big disappointment can lead to a miserable life if not dealt with. The important thing to remember is that disappointment is probably harming the victim more than the person who caused it. People who are unable to forgive are often bitter, self-centred people who trust no one. They are unpleasant to be around and their behavior perpetuates the problem. No one likes to be around people who ooze resentment and self pity.

How to get over Disappointment

After working through the dos and don’ts above, recovery is basically a decision. A choice has to be made to forgive and emotionally release the one who disappointed. The decision won’t necessarily remove negative feelings, but if stood by, will eventually bring healing and release. It does not mean trusting that person again, or doing business with them, but forgiveness will bring personal freedom.

Disappointment affects everyone from babies up to old people and it is important to deal with it in a constructive manner. When struggling with a particularly big disappointment, remember that forgiveness and mercy are essential for healing. Finally, remember that dealing with disappointment is a process and something that crops up in life on an ongoing basis. Victorious people are those who have learned to deal with it.

1. Allow yourself to experience anger, but don’t hold onto it for months or years on end. When the anger starts to consume you, you’ve held onto it for too long.
2. Express your feelings in a positive way through writing a journal or talking to a professional, close friend or family member who can help you make sense of the situation.
3. Try to step into the shoes of those who hurt you in hopes you’ll see the situation from their perspective.
4. Write a letter about your feelings to the people who hurt you. Using “I feel” or “I felt” are productive ways to start sentences.
5. Most importantly, have patience with yourself: “Remember, forgiveness doesn’t have to happen in a day.”

Like the simple but effective yogic advice to “be kind, starting with yourself,” we can always benefit from being reminded of these basic, healthy premises.

Source: YourTango.com